Membership Cancellation

WE'RE SORRY TO SEE YOU GO

If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

  1. If you are traveling or injured and would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request for a 30, 60 or 90 day period.

  2. If you’re sure you’d like to cancel, just complete and submit the form below 30 days prior to your next scheduled payment. This will serve as your 30-day written cancellation notice as required by your membership agreement.

  3. Your membership will be canceled 30 days from the submission of the form below. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable.

  4. Cancellations made prior to fulfilling your agreement will incur an early cancellation fee equal to the difference in your rate and the higher rate of the shorter term contract equal to the length of your membership. For example, if you cancel a 12-month agreement after 3 months of membership, you will be required to pay the difference in the 3 month and 12 month rate for the 3 months you attended in order to "buy out" of your membership. 

  5. Agreements are auto renewed unless the MEMBERSHIP CANCELLATION FORM is submitted to us at least 30 days prior to your scheduled auto renewal.

  6. If you are grandfathered into a month-to-month contract, there is no contract term, however, 30 days notice via submission of the MEMBERSHIP CANCELLATION FORM must be made prior to your next scheduled billing date for membership cancellation.